Starbucks Store Manager – San Jose / Santa Clara (Future Leader Program)

Are you an aspirational leader driven by a deep sense of purpose? Are you ready to run a multi-million dollar business and build a thriving meeting place for your community? Starbucks is looking for experienced Store Managers to join our team in the San Jose / Santa Clara, CA area. This is more than a management job; it’s an opportunity to become a dynamic brand ambassador, nurture talent, and make a positive difference every single day, all while leveraging our world-class brand and business practices.

Your Mission: To Lead, Inspire, and Grow a Thriving Business. As a Starbucks Store Manager, you are given the autonomy to lead your cafe’s operations and financial success. You are the heart of the “Starbucks Experience.” Your mission will be to:

• Grow a successful, multi-million dollar business by driving sales through your business acumen, efficiency, and problem-solving skills.
• Nurture talent and lead a great team by engaging the hearts and minds of your partners (employees) and developing their skills.
• Inspire others by becoming a dynamic brand ambassador dedicated to achieving results through your team.
• Impact your community by integrating your store into the neighbourhood to create better moments in people’s lives.

The Profile of a Starbucks Leader. We are looking for experienced leaders with an entrepreneurial mentality and a passion for developing people. The key qualifications include:

• 3 years of retail or customer service management experience OR 4+ years of US Military service.
• Strong organisational, interpersonal, and problem-solving skills.
• A proven ability to coach and mentor team partners with professional maturity.
• The ability to work full-time, including variable hours such as early mornings, evenings, and weekends.

An Unparalleled Benefits Package: More Than Just Coffee. We invest in our partners with a world-class benefits package designed to support your total well-being:

• A competitive annual salary between $72,400 and $101,400, plus bonus eligibility.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program (the Starbucks College Achievement Plan).
• A comprehensive benefits package, including medical, dental, and vision insurance, and a 401(k) with employer match.
• Generous paid vacation from your date of hire, plus paid sick time and holidays.
• Bean Stock (equity program), a discounted company stock program, and a free pound of coffee or box of tea every week.

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About Starbucks

We are a company driven by our mission: to inspire and nurture the human spirit—one person, one cup and one neighbourhood at a time. We are known for developing extraordinary leaders who drive business success by doing the right thing for our partners, customers, and communities.

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Equal Opportunity Employer

Starbucks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status.

Responsibilities

• Managing store operations to drive financial success.
• Building and developing a great team of partners (employees).
• Acting as a brand ambassador to delight and uplift customers through human connection.
• Integrating the store with the local community to create a positive impact.

Skills

• Leadership
• Team Management
• Retail Management
• Customer Service
• Business Acumen
• Problem Solving

Qualifications

• 3 years of retail/customer service management experience OR 4+ years of US Military service.
• Strong leadership skills with the ability to coach and mentor a team.
• An entrepreneurial mentality with experience in a sales-focused environment.
• Ability to work a flexible, full-time schedule.3 years of retail/customer service management experience OR 4+ years of US Military service.
• Strong leadership skills with the ability to coach and mentor a team.
• An entrepreneurial mentality with experience in a sales-focused environment.
• Ability to work a flexible, full-time schedule.

Benefits

• 100% Paid College Tuition (SCAP)
• Medical/Dental/Vision Insurance
• 401(k) with match
• Bean Stock (Equity)
• Generous Paid Time Off
• Free Weekly Coffee

Frequently Asked Questions

What is the Starbucks College Achievement Plan (SCAP)?

SCAP is an incredible and unique benefit where Starbucks covers 100% of the tuition for you to earn a bachelor's degree through Arizona State University's online program. It's a pathway to a debt-free education for you or an eligible family member.

What kind of experience is required for this Store Manager role?

We require at least 3 years of management experience in a retail or customer service environment, or alternatively, 4+ years of honorable service in the US Military.

What is the salary, and is there a bonus?

The annual base salary for this role is between $72,400 and $101,400, and it is also eligible for an annual performance-based bonus.

What does "autonomously" managing a store mean?

It means you are empowered to run your store like it's your own business. You will be responsible for driving sales, managing your P&L, hiring and developing your team, and connecting with your local community.

What are the work hours like?

This is a full-time leadership role that regularly demands in excess of 40 hours per week. You must have the flexibility to work variable hours, including early mornings, evenings, weekends, and holidays, to meet the needs of the business.

What makes a person successful as a Starbucks Store Manager?

A successful manager is a true "people person" with a strong business acumen. They are passionate about developing their team members and creating a warm, welcoming "third place" for the community, all while driving financial results.

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